Frequently Asked Questions: Childcare for Essential Workers

  • Q1: Who is considered an essential service?

A1:  We require a letter from your employer and an explanation of why your employment is considered an essential service.  Eligibility will be determined on a case by case basis.

  • Q2: What programs do you offer?

A2:  We are offering a limited number of spaces for children ages 6 months through 12 years.  All of our essential service spaces are available Monday to Friday Only.

The Day Care and School Age Care programs run from 7:30 AM to 5:30 PM.

The Nursery (Under 3 years) program runs from 8:00 AM to 5:00 PM.

  • Q3: When does this service start?

A3:  School Age Care spaces are available as soon as Wednesday, April 1st, 2020.

Day care and Nursery (Under 3) spaces are available on Monday, April 6th, 2020.

  • Q4: How can I register?

A4: Registrations must be sent via email only to Your spaces will be protected for the duration of the Covid-19 pandemic. Full time spaces are preferred. Part time spaces will be considered on an as-needed basis.  All spaces will return to current Cridge families at such a time as the Minister of Health deems it safe to return to school and work.   Please click here for the registration form.

Walk in registrations will NOT be accepted.

  • Q5: What are your fees?

A5:  Daily fees are as follows:

  • Infants 6-18 months: $40.60 per day
  • Toddlers 19-36 months: $35.85 per day
  • Day Care 3-5: $36.25 per day
  • School Age Care Kindergarten: $23.50 per day
  • School Age Care, other:   $28.50 per day

     Monthly fees are as follows:

  • Infants 6-18 months: $812
  • Toddlers 19-36 months: $717
  • Day Care: $725
  • School Age Care Kindergarten: $470
  • School Age Care Other: $570
  • Q6: How do I pay?

A6:  All fees must be paid in full prior to attending the program.  Payments must be made by telephone or by submitting a pre-authorized credit card payment with your application.  We are not accepting in person payments at this time as our accounting office is housed in our senior’s centre.

  • Q7: What about the Affordable Child Care Benefit?

A7:  Parents who have an existing Affordable Child Care Benefit should submit their benefit letter along with their applications.  They will then be charged only the parent portion of our fees.  Parents who are applying for the Affordable Child Care Benefit for the first time will still need to pay their fees up front but are eligible for a refund once the benefit has been approved.  We can help parents complete the application process, and will provide a Child Care Arrangement form.

  • Q8: Can my school age child complete their remote learning while at The Cridge Centre?

A8: We will be providing quiet supervised time daily for children to work on assignments from their teacher.

  • Q9: What are your staff ratios and qualifications?

A9:  Ratios and staff qualifications will continue to be based on our current licensing regulations through the Community Care and Assisted Living ActOur mission is to provide safe, healthy, respectful quality care, to provide learning opportunities that are fun and developmentally appropriate, and to continue to provide clear expectations and guidance throughout this uncertain time.

  • Q10: What do I need to send with my child?

A10:  Each child will need to bring the following:

  • A personal water bottle
  • Two healthy snacks, such as fruit, yogurt, muffins
  • NO nuts or peanuts
  • We will not be allowing children to share food at this time
  • School Age Care provides an afternoon snack daily
  • One healthy lunch
  • An extra change of clothing
  • Weather appropriate outdoor gear such as boots and a rain jacket
  • If your child is 3 years old or older and requires diapers or pull-ups, you will need to send enough for each day
  • Indoor shoes

Q11:  What are your COVID-19 safeguards?

A11: COVID-19 Protocols

Due to the ever-changing situation of the COVID-19 pandemic, The Cridge Centre for the Family Child Care has strict protocols to prevent exposure to our students and staff.  These include:

  • Families must designate a single adult for pick ups and drops offs. If this adult is experiencing respiratory symptoms or a fever, please call ahead to arrange an alternate pick up person.  If you require two adults in the case of custody agreements you must discuss this with the Managers/ Coordinator.
  • Before entering the program spaces, everyone must:
  1. Enter building through a single designated door
  2. Be screened by a staff member by answering Island Health’s recommended questions regarding health and exposure
  3. Have their temperature taken by a non-invasive infrared thermometer
  4. Wash or sanitize their hands
  • Our staff are disinfecting all indoor surfaces 3 to 4 times daily
  • Our staff are disinfecting all playground surfaces 2 times daily
  • Children are not permitted to share food with each other at this time
  • If you are experiencing respiratory symptoms, please call 811, or use the BC CDC self assessment tool at
  • Children who are exhibiting symptoms must self-isolate for 10 days and will not be admitted to the program at that time
  • If your child begins to develop a fever or cough or sneeze or show any signs of illness or the sniffles, you or your emergency contact will be called and we will require your child to be picked up without delay
  • If someone from your family or household has been diagnosed with COVID-19, children who do not have symptoms will not be admitted to the program for a period of 14 days
  • Additional precautions may be added as recommended by Child Care Licensing and British Columbia Health Officials

Please click here for the printable registration form.