The people we serve have rich stories of their own that they generously allow us to share from time to time. Here are some of those stories.

From the Beginning

By Marlene Goley, Manager of Cridge Transition House and Outreach Services

Young moms find Nicole and the Cridge Young Parent Outreach Program in lots of different ways.  Many are referred early in their pregnancies from midwives, nurse practitioners, or family doctors. They are often alone, unsure of their future and how they will care for a new baby.  Nicole reassures, connects them to resources, and helps them with whatever it is they need to be ready to face the daunting responsibilities ahead of them.  Others have known Nicole for a while and have stayed connected or re-connect when they need a supportive hand through another pregnancy.

However, they find Nicole, whatever the help they need, the connection they make with Nicole is truly special.  Nicole has been requested to be present at births or been called to be one of the first visitors when a new baby arrives.  She spent a lot of the Christmas holidays in the maternity ward at the hospital.  Two young moms had babies on December 25 and another on December 27.  These were followed by births in February, March, and April!  All these new babies were received with joy and love.  Nicole was able to celebrate these births with the new moms.  And for some, she has been able to help them go through with the hard decision to give their baby to an adoptive family.

The stories about the young moms in The Cridge Young Parent Outreach Program are all about the resiliency, courage, and love that is so evident when they launch safe, stable lives for themselves and their children – and is just as evident from the very beginning.

We are so blessed to be included in these precious lives.

Comfort in the Darkest Time

Candace Stretch: Manager of Supportive Housing and Family Services

We have been working with Marianne for several years. When she moved into our housing, she had just left a 20-year abusive relationship and was struggling to overcome the addiction that she had developed as a coping mechanism. There have been many ups and downs on the road to recovery and healing for Marianne, and there were a few times when we weren’t sure that she was going to be able to stick with our program.

Over this past year, Marianne has made significant strides in her journey. She is now connected to a wonderful recovery program and is attending college. Recently, she texted her Dovetail support worker to say: “I love feeling safe and comfortable… you have helped me in my darkest time. Glad you can see the outcome!”


UVic Rowers Making a Difference

By Sarah Molder, a practicum student

Saturday, March 17, 2018 marked the 15th consecutive year of the UVIC Rowers Work Party at The Cridge Centre for the Family. Each year, in collaboration with the Cridge Brain Injury Services program, the University of Victoria Men’s Rowing Team volunteers their manpower to complete landscaping tasks. For the first 12 years, rowers devoted their efforts to landscaping the grounds of MacDonald House, a residential facility for survivors of brain injury. In recent years, the volunteers and team have tackled larger scale projects on the main property of The Cridge Centre for the Family.

This year, with almost 40 energetic rowers in attendance, in collaboration with the Brain Injury Services team and under the direction of Mr. Organic of Friendly Organics (aka Dave Friend), three major garden/landscaping projects were completed in record time.

Project #1. Kale King Garden Reconfiguration

With help from our Brain Injury Survivors, the rowers successfully transformed the garden into a visually appealing and fully functional food growing area, complete with ample growing space and a practical teaching area.

In April each year, the garden is transformed into a learning space for children of the daycare centre. Throughout the spring and summer months, staff and survivors facilitate weekly food growing workshops that educate, encourage, and empower children to learn and connect with organic food growing principles.

In addition to providing valuable learning to children, the garden provides interim employment opportunities for survivors of brain injury who are, as part of their lifelong rehabilitation, taking preparatory steps to achieving employment skills that will benefit them in community-based work settings (punctuality, time management, responsibility, etc.).

Project #2. Daycare Pumpkin Patch

In this part of the project, rowers and our team dug a 12 by 20-foot rainbow-shaped pumpkin patch in front of The Cridge Centre for the Family property. As workers shoveled and hauled dirt out of the patch area, they piled the soil into a neighbouring 3-foot bank that mimicked the pumpkin patch’s rainbow-shape. The idea was to utilize soil dug from the patch to simultaneously build a food-growing area to maximize space for growing and education. Talk about efficient use of resources!

Come October, The Cridge will host a highly anticipated Pumpkin Festival where children can pick and carve their very own pumpkins.

Project #3. Front Lawn Beautification

In the last phase of our work, the team and rowers did a complete restoration of the bush area on the front lawn. Workers trimmed overgrown branches and removed debris and roots obstructing the walkway to spruce up the remaining area.

In closing, we wish to extend a huge thank you to the young men (and one woman) from the UVIC Men’s Rowing Team! Your consistent efforts and enthusiasm for community involvement are highly valued by everyone here at The Cridge Centre for the Family. We look forward to working with you again!

We are especially grateful to David Friend aka Mr. Friendly Organics for on-going support!


From Syria to SunFun: a Story of Hope at The Cridge Centre



In a week where the latest news out of Syria is that chemical nerve agents appear to have been deployed against a civilian population in the province of Idlib, (with children disproportionately among the dead) it is worth reflecting on the little stories of hope and renewal for the Syrian diaspora in our own backyard. One of these stories involves a large extended refugee family – seven children in all – and their experience of the SAC-SunFun program in the summer of 2017.

When the children first came to The Cridge, they were insular and liked to test boundaries and rules – even to misrepresent their comprehension of English when it suited them!  The SunFun leaders were quick to recognize that their shared experience of trauma and fear in Syria and the refugee camps (combined with their familial and cultural bonds) had made them dependent on each other and wary of outsiders, and set about patiently building relationships of trust with the children. This deliberate effort on the part of the leaders, against the background of daily excursions and adventures with SunFun, bore fruit by the end of the summer. One leader reflects that this period may have been the first time the family had been together under such happy circumstances — in which they were free from fear, relaxed, and at peace. Correspondingly, she watched them blossom into outgoing and humorous characters, eager to spend time with the leaders in particular. The positive attention and affirmation gave the leaders credibility with the children which translated into trust in difficult moments. SAC Coordinator Tim Latour recounts one episode from a trip to Youbou, where the children witnessed Royal Canadian Navy divers practicing dropping from a helicopter into the lake. One of the older girls seemed close to a panic attack, but Tim and another leader were able to reassure them and explain that these were the ‘good guys.’ The seven of them ended the day cheering for the divers from the dock!

The socialization of the children was also promoted through their experience of the program. Leaders noted how their language and communication skills improved over the course of the summer. This development was supported by an ESL instructor coming in several times a week to meet with them at the end of the day in the Childcare building. Whereas at the start of the summer the children would often act out in frustration instead of asking for help or mediation, by the end they were comfortable enough and confident enough to approach the leaders with their needs, wants, and problems.

Perhaps most importantly, the children and their families increasingly came to see Canada as home. One leader recalls playing catch with one of the girls and looking up to see her father at the top of the hill laughing with joy at the spectacle! Another remembers one of the older boys on the drive up to Youbou staring wistfully out the window at sprawling green farmland and stating: ‘One day, I will live here.’ Those leaders who have been lucky enough to be responsible for pickups and drop-offs at Quadra Elementary this school year have been greeted not just with hellos, smiles, and hugs from all the cousins but with the sight of the children continuing to realize they are not just welcome here, they belong here.

In the midst of the horror the headlines out of Syria inundate us with, and our seeming helplessness in the face of the terrible human cost of the ongoing conflict, we can take heart in the fact that The Cridge Centre for the Family quietly goes about making a difference in the lives of some of the most vulnerable victims of that conflagration. Truly, The Cridge community is a place of security, hospitality and care for those who need it most, a place where children and adults alike are encouraged to flourish. It is a place where the love of Jesus Christ is indeed manifest, and seeds of hope are sown in a broken world.

Respectfully submitted,

Simon Teague

School Age Care and SunFun Worker

A Child’s Tour of Our Cridge Neighbourhood

A Cridge Dovetail Story

by Candace Stretch, Manager of Supportive Housing & Family Services

Recently one of our tenants needed some childcare for her 10 year old daughter, Mina, while she attended an appointment. All of the Dovetail support workers were busy in appointments with their clients at that time, and I had a few hours free, so I volunteered to hang out with Mina. I asked Mina what she wanted to do, and she said she wanted to go on a walk. So I asked Mina to show me the places in The Cridge neighbourhood where she spent her time.

The journey we took over the next hour was truly special: seeing The Cridge property and surrounding neighbourhood from her perspective gave me a whole new view of this community. There were secret meeting places, tucked-away playgrounds, neighbourhood pets that she visits each day… she even tried to convince to me to take the “short cut” and jump a fence (I couldn’t quite agree to that!). It was clear that Mina was excited and proud to be my neighbourhood tour guide.

As I reflect on this experience, a few things really stick out to me. I realize how important it is for the children we serve to feel connected to their neighbourhood. These are kids who have experienced trauma and transition. All of them have moved into this place under very stressful circumstances. It strikes me that getting to know and feel comfortable in this neighbourhood plays a significant role in their healing and future development.

Reflecting on this experience also makes me realize what a joy it is to see this little corner of the world through the eyes of a child. Mina gave me the gift of experiencing this place in a new and fresh way. All of it reaffirms for me that we live, work and play in a very special place!


For more information about our Supportive Housing, click here.

Note: to maintain confidentiality, some details and names in this story were altered

Why didn’t I do this sooner??

By Sarah Smith, Manager of Seniors’ Services

Often people put off moving into Assisted Living because of preconceived notions of what it is like, or because of remembered visits to seniors in “nursing homes” and the assumption that they are the same.

The overwhelming response after our resident’s move in is “why didn’t I do this sooner??”

One gentleman, Stuart, had been confined to his apartment for years because it has stairs that he was no longer able to navigate. His mobility had declined and he had gained weight due to the lack of exercise.

In addition, he was lonely. Not being able to get out meant he couldn’t see his friends or family as much as he would like. His days were spent alone with his TV, in slowly declining health.

In spite of these needs, he was very hesitant to move into an “old people’s home” and give up his independence. He thought his movements would be monitored, he’d be treated like a child, and that he wouldn’t want to be friends with any other residents. Finally his family convinced him to put his name on our wait list and he reluctantly moved in.

Since then, he has made friends, is able to navigate our hallways to get exercise and to get out to meals and our recreation programs. He is loving the food, getting the help he needs, and is thriving. His family is shocked by the changes in him and is delighted to see him so happy.

Stuart just stopped me in the hall to say “Why didn’t I do this sooner???”


For more information or to book a tour, call Tina Rogalinski at 250 220 2301 or email  Or check out our website and videos here.

Let’s just do it, OK?

by Marlene Goley, Manager of Cridge Transition House for Women and Outreach Services

For Beata, our Cridge Transition House Outreach Worker, the “no wrong door” approach can translate into, “Let’s just do it, okay?”

Beata has been working with a woman for many months who had so many set-backs, she was ready to just give up. Her ex-husband was not allowing their child to spend time with her; he was not paying any support; his mother was harassing her with false reports to the Ministry of Child and Family Development; and her Legal Aid lawyer seemed more interested in representing her ex’s interests than in hers. She requested a change of lawyers through Legal Aid but was denied with no clear reason given. Small wonder that she was ready to just give up.

Enter Beata who talked to this woman about how the Justice Access Centre could help her prepare for court and she could represent herself. The woman had little confidence that this would have a good outcome. Finally, Beata said, “Let’s just do it, okay?” It really wasn’t a question.

Beata took her to the Justice Access Centre and helped her figure out what she had to do. The woman carefully followed the instructions she was given and with Beata’s support, went to the scheduled court date. Although she was up against her husband’s lawyer, she presented her case so well that the judge ordered that her ex must facilitate 50-50 access with their child, that he pay her child support, and that he attend counselling. This success helped her reclaim her confidence and determination. Now she is the first one to say, “Let’s just do it, okay?”

Baking Brings Inspiration

The Cridge Transition House for Women brings together women and children from many backgrounds, experiences and life styles. Making it all work is really a leap of faith. It turns out that leaping in faith can have some pretty awesome results.

Not so long ago, a woman staying at the transition really liked to bake in the evenings.  It was how she unwound and processed her day.  At the same time there was a 13 year old boy staying with his mom.  He was doing okay but it was a bit awkward for him, as it often is for older boys, to be living in a house full of women and small children.  One evening our baking resident decided to bake Halloween cookies.  This boy asked her if he could help. She was thrilled to have him join her. They made delicious ghost cookies with purple icing!

Her encouragement of his interest in baking lit a spark! He made a batch of cookies on his own a few days later.  They didn’t turn out as well as he had hoped so he anxiously waited for his baking “mentor” to come home to “debrief” and figure out what went wrong.  Encouraged by her to keep trying, he baked cinnamon buns for everyone one evening while the women were making jewelry in the dining room.  Apparently the cinnamon buns turned out more like doughnuts. (I wouldn’t know because there wasn’t even a crumb left the next day). He was disappointed and asked the women what he could do differently. There was a loud chorus of, “Nothing!” Clearly, no one else was disappointed in the results!  Then everyone started telling him what a bright future he could have if he pursues his interest and talent for cooking.  He was so proud and inspired.

A leap of faith can be magic, bringing together people who didn’t know how much they needed each other!

Yours in faith but alas no cinnamon buns,

Marlene Goley


Success after Brain Injury: Kevin

Kevin sustained an acquired brain injury from a fall in 2009.  As a result, he experiences physical stiffness and cognitive challenges. Kevin does have good insight into his limitations and he works hard to pace himself accordingly.

Kevin will not allow his brain injury to hold him back. He does have struggles, but everyday he makes a commitment to live well and to get out and be a part of his community. In fact, if you are one of the lucky people to pass Kevin walking down the street or sitting beside him on a bus, you will likely be the recipient of his warm smile and often a “Good morning, friend.”

Kevin’s warm personality is engaging and he generally enjoys being with people. He has a great sense of humor, an infectious laugh, and likes to be an encourager to others.

After Kevin’s injury, he was faced with many day-to-day challenges. He worked through speech difficulties, fatigue issues, learning coping strategies to avoid verbal outbursts and how to deal with outside stimuli, like excessive noise. Like many other individuals, Kevin also struggled with substance use; however, he has worked on his recovery and this is now behind him.

Kevin lives his life to the fullest by using strategies daily. For example, he uses a pocket calendar, smart phone for texting and recording information, doctors’ appointments and his to-do list. Kevin does not shy away from work by any means. In fact, one of the struggles Kevin still faces today is putting the needs of others first. He needs to remind himself daily that his care plan needs to come first so he can be of service to others.

Kevin has a variety of interests including gardening, cooking, poetry writing, doing research, and building things. His connection with The Cridge came through volunteering at Macdonald House. He then went on to participate in our community kitchen and became involved with the Kale King program. Kevin’s interest in gardening and cooking was advantageous to this program as he quickly became a lead team member in gardening, cookie-making and selling products at the night market. Kevin now serves in the Daycare Breakfast Program and has made a great connection with the staff and children.

Kevin also proudly completed his diploma in Community, Family and Child Studies through Camosun College in 2014 – the same year he joined Kale Kings. In 2015, Kevin moved in to Mary Cridge Manor to further develop social interests and employment goals. Kevin is an avid volunteer too. He continues to work on yard maintenance at Macdonald House and cooks and delivers vegetarian meals weekly through the Food Not Bombs program.

The Joy of Respitality

By Candace Stretch, Manager of Supportive Housing and Family Services

The Cridge Respitality Program is a fantastic example of how the community can come together, with joy, to support families in need.
Each month, 20-30 exhausted parents of children with special needs and mental health challenges get to experience the break of an overnight stay at a beautiful hotel. Making that happen for families is quite a process; one that involves many key players. From the family-serving agencies who refer parents to Respitality, to the hotel partners who generously donate overnight stays, to our team of volunteers who assemble gift baskets for each family, to 2 incredibly passionate staff members who bring it all together —  it is a team effort!
What makes Respitality so special is that everyone who participates feels such joy in being able to give. The testimonials below, from individuals and agencies involved in Respitality in very different ways, reflect the incredible value of this wonderful program.
But, always, the true joy of Respitality is the impact that is has on the life of parents. The restoration, hope and rest that Respitality brings to families is a gift to us all! Read what our partners and families tell us:

A lot of our members love your program.  Keep up the great work and thank the ladies that make up those gift baskets!   — Victoria Society for Children with Autism

Respitality is a great community involvement tool for us. It is great to be able to help out families that are a part of Respitality… and to give back to the community.  — Manager of Bear Mountain Resort

Thank you for the amazing respite you provide.  We got to forget all about our grueling life for a whole magical evening.  — Respitality Parent