Let’s face it – cleaning is not a glamorous job. No one LOVES to vacuum or clean the toilet. We do it because it needs to be done. And those who make it their job to keep homes, offices or public spaces clean, rarely get thanked or appreciated for making our lives safer and more pleasant. But today is different. Today I’m going to sing the praises of some of our unsung heroes who not only do an amazing job of keeping things clean, but they also go way beyond the extra mile to CARE.
Mary and Devin both started working at The Cridge Senior’s Village in 2011. Both spend their days providing housekeeping services to our seniors. As a team, they enter the homes of each senior, not just to clean, but to learn exactly how each senior likes things done. From how a bed is made, to where things belong, Mary and Devin know and care about the small details. It takes time and tact to build trust, to develop relationships and to daily serve a population that is not always easy to deal with. And for Mary and Devin, it’s not just a job – it is an act of love and service.
Last week when Mary and Devin were cleaning one of our resident’s suites, they noticed that she was upset and frightened. They also noticed that there was a suitcase packed and ready at the door. When they questioned her, they discovered that she was waiting for the police to come arrest her. She had been taken in by the CRA scam and was certain that she would be spending time in jail and she wanted to be ready. Just as Mary and Devin were comforting her and telling her that it was a scam, the phone rang. A heated exchange took place in which Mary told the scammers in no uncertain terms not to call our senior again – that the harassment needed to end. It took some time to convince our senior that she wasn’t going to jail…and that it had all been a terrible trick.
This story illustrates not just how amazing Mary and Devin are, but also the great trust that our senior had that she was willing to share her fears with them. She trusted them to help her – and that is exactly what they did. Not because it was their job or because they had to – but because they cared for her. And THAT is what The Cridge Centre is all about – caring for those who are vulnerable and in need of someone to come alongside them to help them on their way.
We are super proud of Mary and Devin – they are most certainly our unsung heroes!